Client Support Services

Client Support Services
We are committed to providing you with exceptional customer service, ensuring that your needs are handled accurately and promptly. Our online support center and customer service representatives are available to assist you with any policy changes you may require.
 
If you need assistance outside of business hours, please contact the company on your policy or visit our Payment & Claim Center. Your policy will include a 24-hour claim reporting number, which is also listed on our Payment & Claim Center page. Kindly have your policy number ready for the claims adjuster when you call. You can also call us at 985-618-3222 for assistance with reporting a claim. 
 
Please be informed that coverage cannot be bound by email, voice, or fax. Coverage will only be bound upon receipt of written notification from our office.
 
Below are forms to save you time when submitting any customer service request to our office.
Payments & Claims Payments & Claims
Online Claim Form Online Claim Form
Auto ID Card Request Auto ID Card Request
Certificate of Insurance Certificate of Insurance
Add a Vehicle Form Add a Vehicle Form
Remove Vehicle Form Remove Vehicle Form
Policy Change Request Policy Change Request
Add Driver Request Form Add Driver Request Form
Remove Driver Form Remove Driver Form
Change of Address Form Change of Address Form
Commercial Renewal Review Commercial Renewal Review
Personal Renewal Review Personal Renewal Review
Survey Survey
Agent Authorization Agent Authorization
Submit A Testimonial Submit A Testimonial
Text Messaging Opt-in Text Messaging Opt-in
Formulario de Contacto Formulario de Contacto